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Frequently Asked Questions

  • Spa Guidelines
    Spa Guidelines
    To enjoy your spa experience to the fullest potential, please familiarize yourself with the following:
    • Allergies or medical conditions, including pregnancy. For massage, expecting mothers may enjoy RMT Maternity Massage only.
    • The minimum age of 18 is required to receive massages, body treatments, and facials. Nail services are available for guests under 18. The minimum age of 18 is required to access locker room facilities.
    • Inappropriate conduct will not be tolerated.
    • To protect the privacy of our guests, tours of the facilities are not available.
    • If you have a gender preference for your service, please let us know in advance.
    • We kindly ask that you enjoy quiet conversation and refrain from using cellphones and other electronic devices while in the spa. To ensure complete privacy for you and other guests, camera and video usage in the locker rooms is strictly prohibited.
    • We cannot be responsible for any personal items and/or valuables brought into the spa or left in your locker. Please leave valuables at home or in your room safe. 
    • We prohibit bringing any food or alcohol into the spa. Please inquire with our Spa Specialists regarding food & beverage menu options available. For the safety of our guests, we do not permit any glass containers or food near the Hydrotherapy Tub. Food may only be consumed outside on our Aqua Lounge. 


  • Sunday - Thursday: 10AM - 6PM
  • Fri - Sat: 9AM - 9PM

Aqua Lounge

  • 7 Days a week, 7AM - 9PM

Hydrotherapy Tub

  • 7 Days a week, 9AM - 9PM

Fitness Centre

  • 7 Days a week, 24 Hours